PAFDS Technologies
Tell us what you need fixed or built. PAFDS handles laptops, Wi-Fi, Microsoft 365, cybersecurity, backups, dashboards, and project work.
Pick what you need.
One place to start for business technology
PAFDS Technologies gives business owners one accountable IT partner: clear ownership, documented systems, measurable service levels, and a practical path for both daily support and major projects.
We turn unknown IT risk into a verified baseline you can actually manage.
One operating view for system health, lifecycle risk, spending priorities, and accountability.
We only take responsibility for systems we can support end-to-end. That is how we keep response times and outcomes predictable.
Predictable operations
Problems usually come from undocumented changes and unsupported gear. Our onboarding removes that ambiguity and gives you a defendable support model.
A business owner should not have to diagnose whether the problem is cloud, network, device, software, cabling, vendor, security, automation, or workflow. Bring the problem to PAFDS first; we either handle it directly, build the right solution, or coordinate the specialist/vendor path with clear proof. West Virginia gets the fastest regional response, and scheduled onsite projects can be delivered anywhere in the USA.
Any size
PAFDS can help a solo operator, a small office, a shop, a field crew, hybrid employees, a regulated practice, a growing company, or a larger business that needs extra technical ownership without hiring a full internal department.
Daily support
The ordinary problems that burn time still matter. PAFDS handles support work, laptop lifecycle, Teams/Microsoft 365, secure remote access, vendor calls, troubleshooting, and clear follow-through.
Hybrid work
PAFDS can prepare managed laptops, remote onboarding, MFA, Conditional Access, Intune/device compliance, encrypted devices, Teams/Microsoft 365, and VPN or secure remote access so employees can work outside the office without creating avoidable risk.
Projects
New office, better Wi-Fi, cabling, cameras, access points, racks, cloud cleanup, backup redesign, app hosting, Linux conversion, or Windows specialty app support.
Operations
Dashboards, inventory, service logs, automations, reports, AI workflows, integrations, document handling, and internal tools that remove manual work.
Risk
MFA, access review, least privilege, logging, restore testing, disaster recovery plans, vendor access cleanup, documentation, and evidence a business owner can inspect.
Unusual needs
Specialty vendors, carrier issues, software vendors, compliance advisors, physical installers, and niche equipment can still be coordinated through one technical lead instead of leaving the owner stuck in the middle.
PAFDS Technologies is built around what technology can achieve for each customer. We start with the business goal, constraints, budget, risk, users, sites, and timeline, then assemble the practical path from the technologies that actually fit.
How PAFDS thinks
A secure work-from-home goal might need managed laptops, Microsoft 365, Intune, MFA, VPN, Teams, home-office support, and backup policy. A visibility goal might need SQL, MongoDB, dashboards, workflows, and reporting. A growth goal might need Wi-Fi, Cisco switching, cabling, virtualization, Kubernetes, support process, and vendor coordination. PAFDS turns the goal into a supportable solution.
PAFDS defines what success looks like in plain language before picking tools: faster support, secure hybrid work, lower licensing waste, better reporting, safer recovery, cleaner Wi-Fi, or a smoother rollout.
The solution can combine laptops, Microsoft 365, Cisco switching, Meraki, pfSense, SonicWall, Fortinet, VMware, Hyper-V, Proxmox, Kubernetes, SQL, MongoDB, dashboards, automation, cabling, and onsite work as needed.
Every serious project needs written scope, ownership, acceptance criteria, documentation, change control, and closeout proof so business owners and partner companies can trust the result.
PAFDS can operate direct to customer, B2B, subcontracted, or inside larger multi-company projects when the authority, security rules, communication path, and validation requirements are clear.
PAFDS can plug into the project model that actually works: direct customer, B2B partner, subcontracted implementation, overflow technical capacity, multi-site rollout, or multi-company coordination. The requirement is written scope, clear authority, communications, security rules, acceptance criteria, and payment terms.
Project partner
PAFDS can work directly for a business, support another technology company, assist a prime contractor, or add technical capacity to a larger project when responsibilities are defined and the work can be validated.
B2B
PAFDS can act as a technical partner for MSPs, contractors, installers, software vendors, integrators, construction teams, and operations teams that need dependable execution.
Subcontract
Wireless access points, cabling handoff, racks, PoE gear, cameras, workstations, documentation, validation checks, and punch-list cleanup can be handled under the prime team's scope.
Multi-company
PAFDS can keep the technical path organized: named contacts, change windows, access requirements, evidence capture, issue tracking, and clear handoff to the next responsible party.
Enterprise Wi-Fi
For industrial, construction, office, logistics, campus, and multi-site environments, PAFDS can provide Wi-Fi surveys, WAP installs, PoE checks, SSID/VLAN testing, roaming validation, as-built records, and closeout reports.
The stack is practical: use the latest AI where it saves real time, keep Microsoft where it makes sense, run Linux and Windows where each fits, support VMware/Hyper-V/Proxmox/Kubernetes, keep Cisco strong at switching, stay flexible at the edge, and track the operational data leaders need to make decisions.
AI operations
AI-assisted documentation, code, reporting, troubleshooting, SOP/MOP drafts, data review, and support triage with human accountability before action.
Microsoft cloud
Email, identity, Teams, Teams Phone, licensing, policy, laptop compliance, and hybrid employee access kept under clean ownership.
Hybrid work
Laptop setup, remote onboarding, MFA, Conditional Access, Intune/device compliance, encrypted devices, Teams/Microsoft 365, VPN or secure remote access, and home-office support.
Linux-first endpoints
Linux where it is faster, more controllable, cheaper to maintain, and easier to recover.
Windows app hosting
Specialized software stays on managed Windows hosts instead of forcing every endpoint to be Windows.
Network foundation
Cisco stays preferred for switching and Layer 3 handoff. PAFDS is flexible around edge routing and firewall environments including Meraki, pfSense, SonicWall, and Fortinet.
Virtualization + containers
Host configuration, VM operations, cluster maintenance, migration planning, backup coordination, and container platform support.
Data systems
SQL databases, MongoDB, MongoDB Atlas, inventory tracking, service logs, KPI dashboards, operational reports, integrations, and internal tools built around how the business actually operates.
Supported technology ecosystem
These are supported platforms and service areas PAFDS can configure, maintain, integrate, validate, or coordinate. Vendor names identify technologies, not endorsement or partner status unless a signed agreement or authorized partner badge says otherwise.
Supported systems, vendors, and access boundaries are documented before steady-state support.
Critical changes use a method-of-procedure, rollback path, and acceptance checks.
Backups, cabling, identity, change logs, and service work produce records a business owner can inspect.
Practical support for the full business technology stack. If it impacts operations, PAFDS can own it, run it, build it, fix it, or coordinate the right vendor path.
Helpdesk, onsite work, remote support, troubleshooting, vendor coordination, device lifecycle, and owner-level reporting under one accountable operator.
Managed laptop setup, hybrid employee onboarding, MFA, Conditional Access, Intune compliance, encrypted devices, Teams/Microsoft 365, VPN or secure remote access, and home-office support.
PAFDS maps the business goal to the right mix of devices, cloud, network, security, data, automation, support, vendors, and onsite delivery instead of forcing a one-size-fits-all package.
B2B project support, overflow technical capacity, multi-company coordination, subcontracted field work, and larger project assistance under written scope.
Predictive and onsite Wi-Fi surveys, wireless access point placement, mounting, PoE checks, SSID/VLAN validation, roaming tests, labels, as-builts, and closeout evidence.
GPT-5.5-class workflows for code, documentation, data review, support triage, SOP/MOP drafts, and proactive troubleshooting.
Email, Teams, Teams Voice, Entra ID, MFA, Intune, licensing, policies, tenant cleanup, and user onboarding.
Fast desktops, admin workstations, servers, Proxmox hypervisors, secure VPN/mesh access, and repeatable bootstrap scripts.
Configure, maintain, migrate, and validate virtualized and containerized environments with documented backup and recovery paths.
Managed Windows hosts for GPU-heavy, CAD, CNC, vendor, accounting, and legacy software that must stay on Windows.
Cisco Layer 3 switching is the preferred switching foundation. PAFDS supports Meraki and can work with pfSense, SonicWall, Fortinet, and other edge/firewall stacks when the environment needs it.
Cable runs, racks, patch panels, cameras, access points, signage, phones, labels, test results, and clean installation work.
MFA, least privilege, endpoint baselines, secure remote access, logging, alert routing, vendor access review, and policy cleanup.
Backup validation, restore testing, DR runbooks, UPS/power review, RPO/RTO targets, and recovery evidence.
Dashboards, service logs, inventory, workflow automations, customer portals, reporting, and integrations that reduce manual work.
SQL database and MongoDB support, cost-aware MongoDB Atlas use, data tracking, KPI views, executive dashboards, and database-backed reporting systems.
Device selection, deployment, wall mounting, Teams phones, printers, scanners, PoE cameras, shop displays, digital signage, and lifecycle support.
Roadmaps, budget priorities, lifecycle risk, executive reports, compliance-aware documentation, and decision support.
Detailed service pages for common business-owner searches and project scopes.
We use the right tools, then standardize them so your environment stays stable.
AI
OpenAI + GPT-5.5
Reasoning-class automation and ops.
Virtualization
VMware + Hyper-V + Proxmox
Host operations, VMs, backup, migration, and DR.
Containers
Kubernetes
Cluster support, workloads, ingress, storage, and operations.
Microsoft
M365 + Entra + Intune
Unified comms, managed identity, laptop compliance, and secure hybrid access.
Network
Cisco + Meraki + flexible edge
Cisco L3 switching, Meraki, pfSense, SonicWall, and Fortinet.
Data
SQL + MongoDB
Databases, tracking, reporting, dashboards, and cost control.
We support regulated and high-accountability environments where uptime, documentation, and audit evidence are critical.
Clinical operations depend on privacy, uptime, and rapid recovery. We design around those realities.
Financial operations require disciplined controls, reliable evidence trails, and resilience under pressure.
Public-sector operations require secure delivery, continuity planning, and accountability under public scrutiny.
Compliance-aware operations
We implement and document technical controls so your compliance and legal advisors have clean, usable evidence. You get reliable operations and a defendable process.
We only promise what we can measure and support. Onboarding converts unknowns into a manageable operating baseline.
Step 01
We gather users, devices, services, vendors, domains, locations, and access points, then verify them with you.
Step 02
We set control points for what PAFDS owns, what you own, and what your vendors own. Nothing is ambiguous.
Step 03
Monthly service delivery with clear WV rapid-response, national onsite, remote-support, scheduled-improvement, and accountable-execution boundaries.
SLA
You will not be left wondering what’s happening.
Monthly
Some on-site is covered, some is billable. It’s agreed up front.
Vendor handling
With proper authorization, we handle 3rd-party support calls, escalations, and act as your technical liaison.
Every step produces an output you can hold us accountable to. No vague “we’ll take care of it.”
We confirm goals, urgency, and whether we are the right fit. You leave with clear next steps.
We confirm environment shape (sites, SSIDs, ISP, switching/firewall, identity) and the refresh constraints.
We define what PAFDS owns, what you own, and what vendors own. This prevents surprise invoices and surprise blame.
We write the responsibility matrix and list supported vs unsupported systems. Vendor authorization is documented.
We inventory what you have and verify it with you, so decisions are made from truth, not assumptions.
Devices, users, services, vendor accounts, network gear, and any existing diagrams/config exports. We validate access and ownership.
We present a plan that turns your environment into a supported system with predictable monthly cost.
Wi-Fi design, switching/VLAN/SSID plan, identity alignment, cable remediation list, BOM, and a staged upgrade path for legacy gear.
Every change is planned, documented, and validated. If something goes sideways, we roll back cleanly.
MOP, rollback plan, config backups, change window, acceptance tests (roaming, Teams call test, throughput, logs, monitoring).
We stabilize, document, and move into monthly operations: predictable costs, predictable support, predictable outcomes.
Post-cutover tuning, alert thresholds, log baselines, firmware policy, and continuous documentation upkeep.
The search questions local businesses usually ask before switching IT providers.
Yes. Start with PAFDS. If the issue is inside our direct scope, we fix it or manage it. If it needs a specialist vendor, carrier, compliance advisor, or niche equipment expert, we can coordinate the technical path so the business owner is not stuck translating between providers.
Yes. PAFDS provides managed IT services and business IT support for West Virginia businesses that need one accountable partner for support, Microsoft 365, Wi-Fi, vendors, and recurring infrastructure issues.
Yes. We handle Microsoft 365 administration, Teams Voice, enterprise Wi-Fi, structured cabling, network upgrades, and support coordination under one operating model so issues do not bounce between disconnected providers.
Yes. PAFDS supports managed laptops, hybrid employee onboarding, Microsoft 365 and Teams access, MFA, Conditional Access, Intune/device compliance, encrypted devices, VPN or secure remote access, and practical home-office support so employees can work securely outside the office.
PAFDS starts with the business goal. The final solution might involve laptops, cloud, Wi-Fi, switching, firewalls, virtualization, databases, dashboards, automation, onsite work, vendor coordination, or several of those together. The point is to make technology achieve the customer's specific goal.
Yes. PAFDS works with solo owners, small businesses, growing teams, multi-site companies, and organizations that need professional IT support without building a full internal IT department.
That is common. We start by building a verified baseline, documenting the current environment, clarifying vendor ownership, and creating a practical cleanup plan so recurring issues stop getting rediscovered every month.
Yes. PAFDS is based in West Virginia and can schedule onsite IT services anywhere in the USA when the scope supports travel. West Virginia businesses get the fastest regional support because we are local.
Yes. PAFDS can work directly for a customer, B2B with another company, as a technical subcontractor, or as part of a larger multi-company project when the written scope defines authority, communication, security, timeline, payment, deliverables, and acceptance criteria.
Yes. PAFDS is a West Virginia based resource for enterprise Wi-Fi surveys, wireless access point installation, PoE and switch validation, SSID and VLAN checks, roaming tests, heat-map style documentation, as-built records, and closeout evidence for West Virginia and national project sites.
PAFDS configures and maintains VMware, Hyper-V, Proxmox, Kubernetes, SQL database, MongoDB, and MongoDB Atlas environments. For networking, PAFDS strongly prefers Cisco Layer 3 switching, supports Cisco Meraki operations, and stays flexible around edge routing and firewall stacks including pfSense, SonicWall, and Fortinet when the environment requires it.
Yes. We drill, mount, trench, run and terminate cable, deploy equipment, and handle real field work in addition to remote support, Microsoft 365, and managed IT operations.
Yes. We build practical internal tools, reporting dashboards, service workflows, inventory systems, integrations, and automations when they can be scoped, secured, and maintained responsibly.
Yes. Many business users can keep Microsoft 365, Outlook, Teams, Word, Excel, OneDrive, and SharePoint through managed web/PWA workflows while Linux handles the local endpoint where that is the better fit.
Use the contact form on this page, start a Microsoft Teams chat with Luke, or email LukeLavender@PAFDS.tech. If JavaScript is disabled, the email link still works.
PAFDS Technologies is led by Luke Lavender using an owner-operator model, with vetted specialist contractors, installer crews, vendors, and B2B partners coordinated when scope requires additional capacity.
Founder and lead engineer | West Virginia based | Insured as required by scope.
LukeLavender.com resume and proof site
Best fit: any business owner, contractor, integrator, MSP, vendor, or project team that wants one accountable technical partner for day-to-day support, urgent problems, modernization projects, enterprise wireless work, virtualization, Kubernetes, database support, dashboards, vendor coordination, cybersecurity, automation, and audit-ready process.
Use the form, Teams, or direct email. A short description is enough: what is broken, what you want built, who is affected, and how urgent it is.
Teams
Service area
Scheduled onsite IT services anywhere in the USA, remote support nationwide, secure work-from-home projects, enterprise wireless support, and faster regional response across West Virginia.
Based in
Saint Albans, WV (Kanawha County) and Winfield, WV
Capacity note: vetted partner installer crews can be engaged for large physical infrastructure projects when needed.
PAFDS
Service lane
Live Ops Demo
PAFDS turns a messy business technology problem into intake, triage, execution, proof, and handoff.
Form, Teams, email, referral, or project note becomes a trackable request.
Support, Microsoft 365, Wi-Fi, security, data, automation, or project delivery.
The right path gets scoped, assigned, changed, validated, and documented.
Closeout leaves the useful facts: what changed, what works, and what remains.
Step detail
signal path ready