End-to-end IT solutions | Saint Albans, West Virginia (Kanawha County)
10+ years delivering
Wi-Fi deployments, structured cabling, Microsoft 365, and end-to-end operations for businesses that need standards, not surprises.
We don’t just “fix IT”. We deliver a supported system with clarity: what exists, what is approved, who owns what, and how issues are handled.
You get a baseline of every critical moving part, verified and documented.
One place to see what matters: health, changes, assets, licensing, and accountability.
Our standards are non-negotiable because they prevent problems and make troubleshooting fast when the unexpected happens. We provide our own equipment and only take responsibility for what we can support end-to-end.
No surprises
Issues happen when systems are a mix of unsupported equipment and undocumented changes. Our onboarding makes that impossible: everything is identified, verified, and stamped as “supported” or “upgrade planned”.
From trenching and cable termination to Teams Voice and disaster recovery. If it touches operations, we can own it.
High-density, high-reliability Wi-Fi for offices, shops, and operational spaces. Designed, configured, validated, and monitored.
Attics, drop ceilings, conduit, trenches. We run cable, terminate, label, test, and leave a clean workspace.
Backups, centralized logs, patching, hardening, and predictable change control. Resilience is engineered, not hoped for.
Custom email, Teams VoIP, SharePoint/OneDrive storage, identity and device management, and tenant governance.
IP camera deployment and maintenance, PoE switching, TV mounting, wall penetrations, and tidy cable management.
Custom applications, database storage/replication, VM hosting, and automation to connect field work to office reporting.
We use the right tools, then standardize them so your environment stays stable.
Cloud
Azure + AWS
Identity, hosting, storage, and DR.
Microsoft
M365 + Entra + Intune
Unified comms and managed endpoints.
Network
Cisco, Meraki, Fortinet, Ubiquiti
WLC, switching, routing, and Wi-Fi.
Ops
Linux + automation
Repeatable deployments and monitoring.
We only promise what we can measure and support. Onboarding is where we make things predictable.
Step 01
We gather users, devices, services, vendors, domains, and access points, then verify them with you.
Step 02
We set control points for what PAFDS owns, what you own, and what your vendors own. Nothing is ambiguous.
Step 03
Monthly managed service with clear on-site vs remote expectations, plus projects like laptop refreshes.
SLA
You will not be left wondering what’s happening.
Monthly
Some on-site is covered, some is billable. It’s agreed up front.
Vendor handling
With proper authorization, we handle 3rd-party support calls and escalations.
Every step produces an output you can hold us accountable to. No vague “we’ll take care of it.”
We confirm goals, urgency, and whether we are the right fit. You leave with clear next steps.
We confirm environment shape (sites, SSIDs, ISP, switching/firewall, identity) and the refresh constraints.
We define what PAFDS owns, what you own, and what vendors own. This prevents surprise invoices and surprise blame.
We write the responsibility matrix and list supported vs unsupported systems. Vendor authorization is documented.
We inventory what you have and verify it with you, so decisions are made from truth, not assumptions.
Devices, users, services, vendor accounts, network gear, and any existing diagrams/config exports. We validate access and ownership.
We present a plan that turns your environment into a supported system with predictable monthly cost.
Wi-Fi design, switching/VLAN/SSID plan, identity alignment, cable remediation list, BOM, and a staged upgrade path for legacy gear.
Every change is planned, documented, and validated. If something goes sideways, we roll back cleanly.
MOP, rollback plan, config backups, change window, acceptance tests (roaming, Teams call test, throughput, logs, monitoring).
We stabilize, document, and move into monthly operations: predictable costs, predictable support, predictable outcomes.
Post-cutover tuning, alert thresholds, log baselines, firmware policy, and continuous documentation upkeep.
The important stuff, answered plainly.
Yes. We are based in Saint Albans (and regularly work across Kanawha County, Winfield, and beyond). We cover all of West Virginia with full MSP capability.
Yes, with practical limitations. Remote work covers most needs; hardware support depends on shipping speed and scheduled on-site visits.
We can keep it running if it can be supported. If it is unsupported, we document it and provide a clear upgrade path so your system becomes sustainable with predictable outcomes.
Yes. We drill, mount, trench, run and terminate cable, and deploy equipment. We also partner with Keith’s Kitchens for additional installer capacity when needed.
PAFDS Technologies is owned and operated by Luke Lavender. No employees; contractors are brought in when additional hands are required.
Owner | West Virginia based | Insured as required by scope.
We have hands-on experience around real operations: air-gapped environments, CNC and shop machinery (sanding/painting), PoE deployments, and field-to-office workflows.
We welcome you to contact us anytime. The fastest way is Teams. If you prefer, use the form and Luke will reply.
Teams
Service area
All of West Virginia. USA remote support (hardware by shipping + scheduled onsite).
Based in
Saint Albans, WV (Kanawha County) and Winfield, WV
Partnership note: PAFDS Technologies partners with Keith’s Kitchens for additional installer capacity when needed.